Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support in a timely manner is our main priority, so we back up each Linux cloud hosting plan with a one hour ticket reaction guarantee. Once you send a ticket or send us an e–mail, our client help support team will do all they could do to deliver the most appropriate answer to your problem and to supply you with guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our staff of professionals will undoubtedly be online for you 24x7x365 to reply to all your issues and to eliminate any trouble you might have. You can open a help and support ticket from your Web Hosting Control Panel or send us an e–mail message any time. Also, on business days, you’ll be able to ring us or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while working on your online projects within the Control Panel, you could always click on the Help button and pick your query in the set of articles that will came up. We have as well turned a lot of the posts into video tutorials. The list of educational videos will show up if you choose the Videos key located on the top right.