1 hour ticket response
Our team of tech support engineers is specialized in offering quick answers to each of your questions. We’ll review your technical support ticket the second it is submitted and will respond with a solution within maximum 1 hour after the helpdesk ticket submission. In reality, our average client support ticket response time is twenty minutes.
A Topflight Customer Service
Our support staff members possess huge experience in the Linux cloud hosting world and are capable enough to come up with a quick answer to your problem. If, however, the matter at hand is not within the competency of a support engineer, the customer support ticket will be forwarded to a developer or system administrator for additional investigation.
An Easy–to–Navigate Help Section
To help you find a quick suggestion on how you can use a given service, we have included a truly user–friendly Help section in the Web Hosting Control Panel. You can browse through a big collection of web hosting account administration articles and website administration articles, take a peek at our F.A.Q. library or check our how–to video tutorials.
